Smart SURF

You can benefit from the distinctive solutions that Smart SURF provides once the volume of the internet package activated on your postpaid line ends, as you will receive an SMS including a free link to Smart SURF page http://smart.syriatel.sy/smart/ and a free code *201# to choose the option that suits you the best otherwise internet usage on line will be stopped until the start of the next billing cycle.

OptionsDetailsPriceValidity
1st option
activate an extra package
250 MB1375 SYPTill the end of billing cycle
500 MB1850 SYP
1 GB2750 SYP
2nd option
activate “Pay as You Go”
The consumption will not be stopped in the below cases:
1. before starting the billing cycle for new customer
2. when the package is consumed for current customer
1. 0.16 SYP per 30 KB before starting the billing cycle
2. 0.33 SYP per 30 KB before starting the billing cycle when the package is consumed,
except for  35 or 100 GB bundle you will be charged for 0.16 SYP per 30 KB
3rd Option
Renew the Activated Package
The same activated packageThe same price of the activated package

Details:

New Customers:

Upon purchasing a new SURF postpaid line or reactivate disconnected/suspended line; the customer will receive an SMS including a free link to Smart SURF page http://smart.syriatel.sy/smart/ and a free code *201#, to choose the option that suits him/her the best to browse the internet till the beginning of billing cycle in case he/she didn’t ask the employee in the point of service to add any package otherwise he / she won’t be able to use the internet until the beginning of next billing cycle.

Current Customers:

 

  • When the volume of the internet package activated on the line ends; the customer will receive an SMS including a free link to Smart SURF page http://smart.syriatel.sy/smart/    and a free code *201#  to choose the option that suits him/her the best otherwise he / she won’t be able to use the internet until the beginning of next billing cycle.
  • The packages in the first option are valid till the end of billing cycle, and can be activated more than one time within the same billing cycle as long as this is possible according to the credit limit.
  • Upon choosing the second option; the customer can still browse the internet even after the package activated on the line (the original package or the extra one) is consumed, and this option will be permanently applied unless the customer contacts Syriatel’s contact center or visits one of the points of service to deactivate it.
  • The option of renewing the package depends on the line credit limit, and can be activated twice within the same billing cycle as long as this is possible according to the credit limit.

 

Service Activation:

You can benefit from it by using the free link to Smart SURF page or the free code *201#

Price 

As per the option chosen by customer

Notes

  • You can use the link from your same SURF postpaid line, while by using the free code *201# the customer will get the requested option on his/her same “SURF postpaid line” or on another line under the customer’s name “any 2G or 3G line”.

For more clarification:
In case the customer have a modem in which he put SURF in it and the bundle balance is over, he can use one of below methods to get the available options and continue using the internet:

- The link can be requested from messages that sent to the modem.
- The link can be requested from any device that takes internet from SURF in the modem.
- The link can be requested after putting the SIM in mobile device.
- The link can be requested from any 2G or 3G line under the customer’s name. 

  • The customer will receive a notification SMS upon consuming 50-70-100% of the extra/renewed package.
  • The customer can inquire about the amount consumed of the extra/renewed package by dialling the code *101# or by Syriatel electronic website “My Syriatel
  • In case Super SURF service is activated on the line; the customer won’t be able to activate “pay as you go” option.